SUBSCRIPTION Q&A

What are the benefits of a subscription? 👍👍👍

First, no more empty chai cups! Because you decide the frequency of your delivery, we'll have it shipped to you on your schedule. From there, benefits include:

  • SAVE TIME: Chai delivered to your door
  • CONVENIENT: No need to come back to place a new order
  • FREE SHIPPING: All subscriptions
  • DISCOUNTS: Discounted from our full-priced Chai
  • MORE DISCOUNTS: Extra discounts to unlock!
  • GREAT CHAI: All the deliciousness that is our chai!

Tell me more about gifting subscriptions! 🎁

🤟 What is the Subscriber Loyalty Benefit?

We ❤️ chai lovers. As such, when you stick with our subscription for three orders, then beginning on the third order, we'll automatically upgrade you to 15% off. That's right - simply allow the first three scheduled orders to occur and the third (and all orders afterwards) will upgrade to 15% Off!

Which delivery frequency should I choose? 📦📅

We offer 2, 4, and 8 week subscriptions.

2 is a great option for a daily chai drinker or someone making chai for a lot of people!

4 is better for someone who drinks chai a few times per week.

8 is best for the occasional chai drinker!

How do I make changes to my subscription? 📱

Subscribers have complete control to update any subscription any time.

Here's some cool things you can do to control your subscription:

  • Pause/Resume/Cancel Subscription
  • Skip or Delay an upcoming scheduled order
  • Request upcoming subscription order early
  • Add/Remove products
  • Change quantity desired
  • Update payment
  • Update address
  • Add special order notes
  • Reactivate a Cancelled Subscription

Upon purchase of your subscription, an email will be sent to the email address you provided at checkout [be sure to check spam - and mark us as 'not spam'!]. From the link provided, you'll be able to manage your subscription as described above.